Chat not opening on Whatsapp Web
Phone connection issues and computer connection issues are the 2 main reasons why you’ll not be ready to send and receive messages on WhatsApp Web.
Your session on WhatsApp Web is an extension of WhatsApp on your phone. WhatsApp Web connects to your phone to sync messages, thus you’ll see all messages on both devices. the primary requirement to having the ability to use WhatsApp Web is a lively WhatsApp account on your smartphone.
If you can’t hook up with WhatsApp on your phone to send and receive messages, then you’ll not be ready to use WhatsApp Web. Open WhatsApp on your phone and check out to send a message. If you can’t, follow the connection troubleshooting steps for your device: Android | iPhone | Windows Phone
Once you’re ready to send a WhatsApp message from your phone, try using WhatsApp Web again. If you continue to have issues sending or receiving messages on WhatsApp Web, there’s likely a connection issue on your computer.
Note: to scale back data usage charges on your phone, we recommend connecting your phone to Wi-Fi.
Computer connection issues
Just like using WhatsApp on your phone, you want to have a robust and stable Internet connection on your computer to use WhatsApp Web. If you see a yellow bar at the highest of the chat list with this error message “Computer Not Connected”, check to form sure your computer’s Internet connection is active. If your computer Internet connection is functioning normally and you can’t send or receive a message on WhatsApp Web, first refresh the page.